TERMS OF USE

TANJA BOGATAJ S.P., COACHING
TERMS OF USE
Last updated January 2020

TERM OF USE FOR THE USE OF THE https://www.tanjabogataj.com/ and https://www.bepowerfulandfree.com/ WEBSITE AND ORDERING OF COACHING, CONSULTANCY, EDUCATION, MENTORING SERVICES, OR OTHER SERVICES OFFERED BY TANJA BOGATAJ S.P., COACHING.

INTRODUCTORY PROVISIONS

(1) This TERMS OF USE establish the rights and obligations of visitors and users of the https://www.tanjabogataj.com/ and https://www.bepowerfulandfree.com/ website and the rights and obligations of customers ordering coaching services or other services offered by the https://www.tanjabogataj.com/ website or Tanja Bogataj s.p., Coaching (hereinafter: Tanja Bogataj s.p., Coaching).
(2) Any person visiting the https://www.tanjabogataj.com/ or https://www.bepowerfulandfree.com/ website or using it by applying to any of the available programs, ordering a service or giving their personal information, explicitly agrees with these Terms of use. This person explicitly acknowledges these Terms of use also by concluding any kind of contract with the Tanja Bogataj s.p., Coaching or by agreeing with these Terms of use in any other manner.
(3) In the event that any provisions in these Terms of use are incompatible with the legislation in force or regulations, the provisions, legislative or regulatory provisions in force shall be applied. Other provisions regarding the Terms of use shall still apply in such cases.
(4) The Terms of use are always available on the https://www.tanjabogataj.com/ and https://www.bepowerfulandfree.com/ website, and visitor, user or customer has access to them at all times.

USE OF TERMS
(1) A visitor is any person that visits the https://www.tanjabogataj.com/ or https://www.bepowerfulandfree.com/ website but does not order any services or apply to any of the available programs.
(2) A user is any person that uses the https://www.tanjabogataj.com/ or https://www.bepowerfulandfree.com/ website by applying to any of the available programs, ordering a service or giving his personal information by filling out an online application form.
(3) A customer is any person that orders any of the services offered by the https://www.tanjabogataj.com/ website or Tanja Bogataj s.p., Coaching.
(4) The personal data administrator or website administrator and provider is Tanja Bogataj s.p., Coaching, Hrastje 9, 4000 Kranj.

ORDERING AND PROVIDING SERVICES
(1) Tanja Bogataj s.p., Coaching or persons authorized by her offer services of coaching, education, counselling, mentoring, and other similar services in accordance with prearranged programs or individualized programs in agreement with customers.
(2) Tanja Bogataj s.p., Coaching does not offer healthcare services, medical therapy or psychotherapy. The use of services and programs , provided by Tanja Bogataj s.p., Coaching, does not substitute standard medicine. The user of the website or the customer ordering services declares that he is familiar with the nature of the services offered by the https://www.tanjabogataj.com/ website or Tanja Bogataj s.p., Coaching by accepting these Terms of use.
(3) Any person that wishes to order a service available on the https://www.tanjabogataj.com/ or https://www.bepowerfulandfree.com/ website or offered by Tanja Bogataj s.p., Coaching can do so in several ways: by sending an order via e-mail tanjabogatajcoaching@gmail.com, by telephone or by post, or by filling out an application form on the https://www.tanjabogataj.com/ or https://www.bepowerfulandfree.com/ website. The customer that places an order for services by sending a form via a website or in a manner described previously explicitly agrees to these Terms of use.
(4) By ordering services or a program the user or customer declares that he will follow the rules or instructions given during the program. In the event that the user or customer does not do so, he shall be held responsible for any loss to the provider or possible other users or customers. When a user’s or customer’s inappropriate behaviour or violation of rules puts the health or lives of other people or animals at risk, the Tanja Bogataj s.p., Coaching or person authorized by her has the right to exclude that user or customer from the program.
(5) If a service has already been ordered and paid, the customer can withdraw only if the service provider has not yet begun the service, but no later than 3 days before the beginning of the service. If the service that has been paid beforehand is already being carried out, the customer cannot withdraw the order and demand the return of his payment for the service.
(6) Tanja Bogataj s.p., Coaching has the right to alter the programs and services before carrying it out and shall inform the customer before the beginning of the program.
(7) In the event that the service was ordered and paid but the provider has reasons that prevent him from carrying out the service or program, by accepting the Terms of use the customer agrees that the funds that have already been paid shall be returned to the same bank account that the customer used to pay for the service, but no later than 5 (five) working days after the customer was informed that the service cannot be carried out. In the event that the funds were not transferred from a bank account, the customer must immediately provide a number of a bank account to which the funds can be returned. In such cases, the provider must return the funds no later than 5 (five) days after receiving the customer’s bank account number. Due to the nature of the services that Tanja Bogataj s.p., Coaching provides, the customer ordering the services explicitly agrees that he will not demand compensation because the service or program was not carried out.

METHOD OF PAYMENT AND PRICING
(1) Service prices, which are published on the https://www.tanjabogataj.com/ website, or for the service offered by Tanja Bogataj s.p., Coaching are listed in euro. Tanja Bogataj s.p., Coaching is not subjected to VAT.
(2) The provider reserves the right to change the prices at any time. When the price of a service is changed after the customer ordered that service, the price that was published at the time of the order shall be valid.
(3) The customer can pay for the ordered products and services in advance with a transfer on the bank account nr. SI56 0205 3026 2514 973 at NLB d.d. and through Stripe paying system.
(4) In order to protect himself from payment or credit card misuse, the administrator reserves the right to inform the competent authorities of possible misuse or suspicious and unusual use of credit or payment cards that will be used for the payment for the order. If the customer does not put in the necessary information when paying with a credit or payment card, this could impede the order, for which the website administrator shall not be held responsible.

LIABILITY LIMITATION
(1) The website administrator shall constantly endeavour to enable visitors unlimited access to the websites https://www.tanjabogataj.com/ and https://www.bepowerfulandfree.com/. He will not be held responsible for the loss that would arise from the inability of using these websites due to circumstances he cannot affect, or for any loss due to network faults, e.g. the internet network provider cancels his services, hacking or computer viruses.
(2) The personal data administrator will not be held responsible for any errors that were the result of false data given by the customer when he was ordering a service.
(3) The provider will not be held responsible for the loss that the user or customer would suffer during ordering, carrying out or taking part in programs offered or promoted by Tanja Bogataj s.p., Coaching. By accepting these Terms of use in any of the manners mentioned above, each user or customer explicitly accepts the responsibility for any consequences arising from taking part in a program or the services rendered.
(4) When Tanja Bogataj s.p., Coaching or the person authorized by her promotes a program or service of a different provider, the Terms of use published by that provider are applicable to the customer or user. In case of loss or responsibility, provisions from the Terms of use or rules of the program from the other provider are applicable, and Tanja Bogataj s.p., Coaching shall not be held responsible for any loss that the customer or provider suffers in relation to that program or service rendered.
(5) The provider shall also not be held responsible for any loss that the user of customer would suffer for not following the instructions given during the program or service or because he used the resources, knowledge or material he received in a manner that was prohibited or unintended.
(6) As provider or promoter, Tanja Bogataj s.p., Coaching or a person authorized by her is not responsible for the success of the provider or customer ordering a service or program; he does also not guarantee that the user or customer will be satisfied with the content of the service or program. By accepting these Terms of use, the user or customer agrees that he is wholly responsible for his success in the program or with the services he ordered.

PERSONAL DATA PROTECTION
(1) The personal data administrator and website administrator of the https://www.tanjabogataj.com/ and https://www.bepowerfulandfree.com/ website is the company Tanja Bogataj s.p., Coaching.
(2) The https://www.tanjabogataj.com/ and https://www.bepowerfulandfree.com/ website administrator, who will also take over the role of the personal data administrator, shall undertake to protect, save and process personal data of the visitors of the website and any users or customers in accordance with the regulations in the field of personal data protection. He shall undertake to use all appropriate organizational, technical and other procedures and measures to prevent unauthorized destruction, alteration, loss or unauthorized processing of data.
(3) Accepting the Terms of use by giving his personal data or sending an order the visitor of the website, who then becomes a user or customer, explicitly acknowledges and gives his consent in accordance with the terms of the Personal Data Protection Act (ZVOP-1) that the administrator may process the personal data that the user or customer has given for various analyses and offering merchandise and services (direct marketing).
(4) In accordance with Article 30 of the Personal Data Protection Act, the user or customer may demand to see the catalogue of his personal data that the personal data administrator is processing at any time. The administrator must confirm to the customer whether his data is being processed or not and he must allow the customer to see and copy his personal data that is stored in a collection of personal data and refers to the customer. He must also send the user a list of personal data from the collection of personal data that relates to the user if the user wishes so. He must send the registered user a list of users to which he sent the registered user’s personal data, including information on when the administrator did so, for what purpose and how; he must give the user information on the sources on which the collection of personal data is based, information on the purpose of processing, the method of processing, and the type of personal data being processed and any necessary clarifications related to it, and explain the technical processes if personal data of individuals is being processed by automatic decision-making.
(5) The user or customer may at any time prohibit the use, processing and storing his data collected directly when giving personal data, ordering or later when the user or customer wishes to change the data. The registered user may demand that via post or e-mail. According to the demand of the user or customer, the personal data administrator endeavours to immediately, but no later than 15 (fifteen) days after receiving the request, prevent the use of personal data of the registered user. He will inform the user or customer requesting this change within 5 (five) days in the same manner in which he received the request.
(6) The user or customer that does not wish to receive notifications or offers from the https://www.tanjabogataj.com/ and https://www.bepowerfulandfree.com website may unsubscribe from receiving such notifications. He can unsubscribe by clicking a link in an e-mail that the personal data administrator sends to him. The unsubscription is normally carried out at once, in cases of technical difficulties no later than 15 days after the manager has received the user’s request.
(7) Personal data usage and protection is defined in detail in the Privacy Policy of Tanja Bogataj s.p., Coaching.

COOKIES
(1) The https://www.tanjabogataj.com/ and https://www.bepowerfulandfree.com/ website uses cookies for easier connection with the visitor or user and personalization of potential orders of services. A cookie is a small file that a website visited by a user or visitor sends to a browser and is saved on the user’s computer during that visit. Cookies prevent other people from reading data that a visitor or user stores on his hard drive and keep it private.
(2) The visitor of the website can alter the preferences on his computer by disabling the cookies or using them conditionally; the visitor can also erase them but will no longer be able to use all the functions on the website. If the visitor’s web browser or the visitor himself declines a cookie, his access to the https://www.tanjabogataj.com/ and https://www.bepowerfulandfree.com/ website may be limited or prevented entirely.
(3) When a visitor that wishes to become a user or customer orders a program available on that website orders a service or sends his personal data, he also explicitly and personally allows cookies to be installed and other data to be used and processed as well. That includes the ability to process and connect data from cookies with the user’s personal data that he gave to allow direct marketing.

COPYRIGHT AND INTELLECTUAL PROPERTY RIGHTS
(1) All texts, pictures, illustrations, photographs, music, recordings and alike that are published at the https://www.tanjabogataj.com/ and https://www.bepowerfulandfree.com/ website or as part of a program, are copyright works and are protected in accordance with legislative provisions in the field of copyright and intellectual property law. The visitor of the website has the right to use the content of the website exclusively for his personal, non-commercial use. Any other use of the website content (such as copying, reproduction, distribution, etc.) for commercial purposes is strictly prohibited in accordance with the legislation in the field of copyright and intellectual property law.
(2) Any unjustified and prohibited use of a hyperlink from the https://www.tanjabogataj.com/ and https://www.bepowerfulandfree.com/ website, except if the Tanja Bogataj s.p., Coaching company explicitly allows such use.
(3) Any service or program that is published on the https://www.tanjabogataj.com/ or https://www.bepowerfulandfree.com/ website or offered by Tanja Bogataj s.p., Coaching is a copyright work of the provider or other legal or natural person for which the provider promotes a service or program. Any unjustified use of the content of a program, service (e. g. copying, reproduction, distribution, etc), or received objects, documents and brochures as part of the program, for commercial purposes is prohibited.

CUSTOMER SUPPORT and DISPUTE SETTLEMENT
(1) The visitor, user of customer can send any questions, complaints or other observations to tanjabogatajcoaching@gmail.com via e-mail or directly to Tanja Bogataj s.p., Coaching, Hrastje 9, 4000 Kranj.
(2) The administrator or provider shall make an effort to resolve complaints and any disputes in an amicable manner, however, if that is not possible, the disputes arising from the relation between the visitor, user or customer on the one side, and the administrator or provider on the other side shall be dealt with by a competent court.

Tanja Bogataj s.p., Coaching, Hrastje 9, 4000 Kranj
E-mail: tanjabogatajcoaching@gmail.com
Phone number: +386 40 230 876